Privacy Policy – 85ph Online Casino Philippines

1. Overview and Scope

This Privacy Policy applies to all personal data collected by 85ph ("the Company," "we," "us," or "our") through the 85ph Platform at 85ph.one, including all subpages, mobile browser sessions, and any communication channels operated by 85ph (collectively, the "Platform"). It applies to all registered players, prospective registrants, and visitors to the Platform.

85ph is the data controller responsible for determining the purposes and means of processing your personal data. By registering an account or using the 85ph Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy operates alongside our Terms and Conditions and Responsible Gaming Policy.

The Company is committed to complying with Republic Act No. 10173 (the Data Privacy Act of 2012) and its implementing rules and regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. Where PAGCOR regulations impose additional data handling obligations, those requirements are also reflected in our practices.

2. Personal Data We Collect

85ph collects the following categories of personal data in the course of operating the Platform:

2.1 Registration and Identity Data

• Full legal name
• Date of birth (used for age verification — players must be 18+)
• Philippine mobile number
• Email address
• Government-issued ID number and document images (for KYC verification)
• Selfie or liveness check image (where required for identity verification)

2.2 Financial Data

• GCash or PayMaya account reference (not full credentials)
• BPI, BDO, or Metrobank account details where used for withdrawals
• Transaction history: deposit amounts, withdrawal requests, and processing status
• Source-of-funds documentation (for high-value accounts, as required by PAGCOR and AMLC regulations)

2.3 Gaming Activity Data

• Game session logs: games played, bet amounts, win/loss outcomes, session duration
• Sports betting selections and wager history
• Loyalty Program points balance and redemption history
• Bonus activation and wagering progress

2.4 Technical and Device Data

• IP address and approximate geolocation (to confirm Philippine residency)
• Device type, browser type, and operating system
• Session timestamps and login history
• Cookies and similar tracking technologies (see Section 8)

2.5 Communications Data

• Live chat transcripts with support staff
• Email correspondence with [email protected]
• Responsible gaming tool activations (deposit limits, self-exclusion requests)

3. How 85ph Uses Your Personal Data

The personal data collected by 85ph is used for the following purposes:

• Account creation and management: Creating and maintaining your 85ph player account, verifying your identity, and managing account security.
• Age and identity verification: Confirming that all players are 18 years of age or older, as required by Philippine law and PAGCOR licensing conditions.
• Payment processing: Processing deposits via GCash, PayMaya, BPI, BDO, and Metrobank, and executing withdrawal requests to your verified payment account.
• Anti-Money Laundering (AML) compliance: Monitoring transactions for suspicious activity in accordance with Republic Act No. 9160 (Anti-Money Laundering Act) and PAGCOR reporting obligations.
• Responsible gaming enforcement: Applying deposit limits, loss limits, self-exclusion periods, and other responsible gaming measures that you or the Company have activated on your account.
• Customer support: Responding to your support queries, resolving disputes, and investigating complaints.
• Platform security: Detecting and preventing fraud, account takeover attempts, collusion, and other prohibited conduct described in the Terms and Conditions.
• Regulatory reporting: Reporting to PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine authorities as required by law.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — only where you have given consent and only to your registered mobile number or email address.
• Platform improvement: Analyzing anonymized aggregate gaming data to improve game selection, platform performance, and user experience.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, 85ph processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform the agreement between you and 85ph (account registration, payment processing, game access).
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR licensing conditions, AML Act obligations, and NPC data handling requirements.
• Legitimate interests: Processing required for fraud prevention, platform security, and responsible gaming enforcement, where these interests are not overridden by your data privacy rights.
• Consent: Processing for optional purposes such as marketing communications, where you have given explicit, informed consent. You may withdraw this consent at any time by adjusting your account notification preferences or contacting support.

5. Sharing Your Personal Data

85ph does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Your data may be shared with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash (GXI), PayMaya (Maya Bank), BPI, BDO, and Metrobank, for the purpose of processing deposits and withdrawals.
• Game content providers: Licensed game studios and RNG providers (e.g., JILI, Pragmatic Play, Evolution Gaming) receive anonymized session data for game integrity and audit purposes only. No personally identifiable information is shared with game providers.
• KYC and identity verification providers: Third-party identity verification services used to confirm government ID authenticity during account registration.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and any other Philippine government authority where disclosure is required by law or court order.
• Technology infrastructure providers: Cloud hosting and cybersecurity service providers operating under data processing agreements that require them to handle your data only as directed by 85ph and in compliance with Philippine data privacy law.

6. Data Retention

85ph retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and the AML Act.
• Financial transaction records: Retained for a minimum of five (5) years following the transaction date, in compliance with the AML Act and PAGCOR reporting requirements.
• Gaming activity logs: Retained for three (3) years from the date of the gaming session for dispute resolution and audit purposes.
• Support communications: Retained for two (2) years from the date of the communication.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year as a compliance record.

After the applicable retention period expires, personal data is securely deleted or anonymized in a manner that prevents re-identification.

7. Security Measures

85ph implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• HTTPS/TLS encryption on all Platform pages, including the 85ph login page, deposit forms, and account settings
• Encrypted storage of all sensitive data at rest, including KYC documents and financial records
• Two-factor authentication (2FA) available for all player accounts
• Access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits and penetration testing by qualified third-party security professionals
• Incident response procedures compliant with the NPC's 72-hour breach notification requirement

While 85ph takes all reasonable steps to protect your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the security of your own account credentials, including your password and OTP codes.

8. Cookies and Tracking Technologies

The 85ph Platform uses cookies and similar tracking technologies to operate the Platform, improve your experience, and fulfill legal obligations. The following categories of cookies are used:

• Strictly necessary cookies: Required for the Platform to function — including session management, login state, and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations.
• Analytics cookies: Collect anonymized data about Platform usage patterns to help us improve performance and game selection. No personally identifiable information is included in analytics data.
• Marketing cookies: Used only where you have consented, to personalize promotional offers based on your gaming activity on the 85ph Platform.

You may manage non-essential cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from logging into and using the Platform.

9. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 85ph:

• Right to be Informed: The right to know how your data is collected, processed, and used — as detailed in this Policy.
• Right of Access: The right to request a copy of the personal data 85ph holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to legal retention obligations (see Section 6).
• Right to Object: The right to object to processing based on legitimate interests, including direct marketing.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data has been processed unlawfully.

To exercise any of these rights, contact the 85ph Data Protection Officer at [email protected] with "Data Privacy Request" in the subject line. The Company will respond within fifteen (15) business days. Certain rights may be limited where compliance would conflict with legal obligations, such as AML record-keeping requirements.

10. Children's Privacy

The 85ph Platform is strictly prohibited for individuals under the age of 18. The Company does not knowingly collect personal data from minors. Age verification is conducted during account registration as a mandatory step. If the Company discovers that personal data has been collected from a person under 18, that account will be immediately closed, all associated data will be deleted, and any deposits will be returned to the payment source in accordance with PAGCOR regulations.

If you believe that a minor has accessed the 85ph Platform or that personal data of a minor is held by 85ph, please contact support immediately at [email protected].

11. International Data Transfers

The 85ph Platform is designed primarily to serve Filipino players in the Philippines. Where data is transferred to technology infrastructure providers or game studios located outside the Philippines, such transfers are conducted under data processing agreements that require the recipient to provide a level of data protection equivalent to that required by Philippine law, including the Data Privacy Act of 2012.

85ph does not transfer your personal data to jurisdictions with materially weaker data protection standards without implementing appropriate contractual safeguards.

12. Changes to This Privacy Policy

85ph reserves the right to update this Privacy Policy at any time. When material changes are made, the effective date at the top of this page will be updated. Where required by the NPC or where changes significantly affect your rights, registered players will be notified via the email address or mobile number on file. Your continued use of the 85ph Platform after the effective date of any update constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically.

13. Contact the Data Protection Officer

For all data privacy queries, requests to exercise your rights, or to report a suspected privacy incident, please contact:

You may also submit complaints directly to the National Privacy Commission (NPC) of the Philippines through official NPC channels if you believe your data privacy rights have been violated.